Case studies are an in-depth dive on Alongside Accounting's approach on how we serve our clients.
Introduction
AMFE’s (All My Friends Everywhere) mission is to create unforgettable experiences for their clients through lifestyle management, immersive events and bespoke travel services. They are a medium-sized international business.
Challenge
The maturity of AMFE’s finance processes could not keep pace with its growth. In particular, the Finance Team were struggling to capture all the receipt information from the busy client-facing team members. This led to large time losses to fix and poorer quality financial information. Management also wanted a way to formally approve each receipt, which doesn’t natively exist in Xero.
Our Approach
Alongside Accounting were engaged to implement rapid improvements to the PTP (purchase to pay) process via new systems and improved processes.
Alongside Accounting used a blended project management approach (“Wagile”) that combines the rigorous governance of the traditional waterfall model and the speed benefits of agile.
The key project stages were:
Comprehensive mapping of existing (AS IS) processes to identify issues and improvement opportunities
Design of improved future (TO BE) processes
Identification and implementation of a Dext-ApprovalMax solution
Delivery of training to the Finance Team and client-facing team members
High engagement with AMFE staff during testing and implementation stages to ensure problems were solved quickly and new processes ran smoothly
Guidance given to AMFE on how to implement future finance process improvements
Alongside Accounting took a friendly, pragmatic and collaborative approach to ensure project success.
Solution Implemented: Dext ApprovalMax Xero Integrated Workflow
Alongside Accounting implemented a Dext ApprovalMax Xero receipt capture and approval workflow:
Dext for receipt information capture. The key benefit being an easy-to-use app for client-facing team members and in-built OCR for pulling out key information without manual entry.
ApprovalMax for a custom approval workflow so that management could approve each expense with a robust audit trail
Through a thorough testing, Alongside Accounting ensured the information integrated seamlessly into Xero.
Result
AMFE now have complete oversight over their receipts with confidence that all expenses have been appropriately approved. Their financial information is much more up-to-date.
Client Testimonial
I would like to express my sincere appreciation for the exceptional work done by James in transforming our capture and approval workflow at AMFE. His expertise and dedication have significantly improved the efficiency of our processes while ensuring that they are user-friendly and sustainable for our dynamic team.
James's impact has been truly transformative, and I commend his ability to guide the team seamlessly through these changes. His strategic insights and commitment to excellence have made a positive difference in our day-to-day operations.
I would like to highly recommend James's services to any organisation seeking enhanced support within their finance teams. His proficiency and professionalism have been invaluable to us.
Thank you so much for all your assistance and support!
Helena Sharma, AMFE Chief Operating Officer
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